Jane Portman is the co-founder of Userlist. Her mission is to help SaaS companies leverage the power of email marketing automation. Mom of three, Jane also enjoys scuba diving and runs two podcast shows: UI Breakfast and Better Done Than Perfect.
What onboarding metrics should you be tracking, and how can you improve them? Learn about time-to-value, customer engagement rate, trial-to-paid conversion, and more
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In this guide, you'll learn about the best marketing automation tools you should be using in your SaaS.
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Offering multiple apps in your portfolio? Use these tips to orchestrate your marketing email list and tactfully cross-promote your products.
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Is your user onboarding good enough? Use our checklist to improve your activation with 14+ onboarding strategies.
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Explore our free collection of high-converting SaaS email templates to be used with any email automation platform.
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Let’s take a look at Intercom alternatives that offer similar features at a better price.
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What makes a good pricing update email? How do you make the customers feel safe, not worried? Learn how to structure such emails using real examples from SaaS companies.
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Learn to write better SaaS welcome emails. It’s not just about personalization, but also improving your subject lines, readability, CTAs, and more.
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Here's a shortlist of things each SaaS company should know about user onboarding. Learn about the principles, tools, channels, and organizational habits related to SaaS onboarding.
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Looking to better understand your user base? Here’s how customer segmentation can help.
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Patrick Thompson gives advice on how to measure virality and use it to acquire more customers for your SaaS product.
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Learn to leverage customer data and craft high-converting SaaS emails. It’s not just about the merge tags, but also the timing, the frequency, and much more.
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Michele Hansen shares tips on how to interview your customers with empathy and confidence.
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We’re excited to announce our integration with Heap. Now all Heap users can get sync their data as external segments into Userlist.
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Convert leads into paying customers with these effective lead nurturing strategies and tactics.
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In-app notifications are a great way to move users forward in the customer journey. Learn how to send the right message at the right time.
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