Plan your messages with these free worksheets

These step-by-step printable worksheets will help you wrap your head around customer lifecycle messaging. Use them to follow the best practices and overcome “analysis paralysis.”

Customer lifecycle planning

Brainstorm your customer journey and figure out the touchpoints when you need to be contacting them

Resource checklist

What can you offer to your users at each stage of their journey? Guides, webinars, strategy calls, etc.

Properties & events

Figure out what user properties and events to track

Segments

Plan how to segment your users based on their behavior

Snippets

Include reusable bits of texts for intros, signatures, etc

Campaigns & messages

Plan your automation campaigns and compose individual messages

Tailored to SaaS

SaaS email marketing is special, and we know exactly how to get you started

Print and enjoy

Print out your worksheets, grab a cup of coffee, and enjoy the process

Download free worksheets

Follow best practices to plan your integration and messages. Join our mailing list below, and we’ll send you a free copy of email planning worksheets. Includes the bonus section for planning account-level data.